Ordering & Payments
We do things a bit differently, and that's the way we like it!
Shhhklothing will offer a refund on faulty/damaged Goods only. We do not offer an exchange policy so ensure that you refer to our size chart for guidance.
Goods returned to Shhhklothing must be unworn, in the original condition, with tags still attached. (Failure to do so will result in a refund not being made)
For set Goods that include more than one item- all items must be returned together- as per the original order- including thongs, body stockings, masks, ties, chains and props. (Failure to do so will result in a refund not being made)
Goods must be returned within 28 days of delivery and notified to us by email with the fault clearly explained.
The Buyer must retain a proof of returns postage receipt as if the item get lost or missing in the post we will not be responsible.
If you qualify for a refund, we will send you an email confirming the same and the refund will be made to the same card that was used to purchase the item(s). Please note any refund made will exclude the shipping cost.
Allow up to 10 working days for clear funds as some banks take longer than others.
Return items address:
Returns Department Shhhklothing Limited Kemp House, 152-160 City Road, London EC1V 2NX